Accolade Moving and StorageLocation: Washington, DC
Let me start off by saying I NEVER BOTHER TO WRITE REVIEWS. But I will make an exception this time. First they charged double the quoted price for the exact items that were quoted in the original quote the day the movers arrived. According to the movers the customer service person Tom has no idea how to quote moves.
I was scheduled to move on a Monday morning and the movers arrived the Sunday before after 5pm. They lost some of my items during the move, broke and destroyed 4 pieces of furniture. They also wrote on one of my items with permanent marker, smashed and broke multiple boxes and dishes. And most of my furniture now has an odd smell as if it were left in the rain. When I called the office I was put on hold and then hung up on. And then when I called back no one answered. When I did speak to a person he was no help whatsoever. And last but not least nothing is covered by their liability insurance and outside liability insurance won't cover them either.
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